The course provides an introduction of operational excellence in hospitals and healthcare business …
عدد الساعات
0 ساعات
عدد المحاضرات
13 محاضرة
اللغة للدورة
اللغة العربية
اسم المحاضر
Dean of Yotta Medical School
Introduction to The Power of Operational Excellence in Healthcare Business
The Triple Operational Challenge
The 7 Flows of Healthcare (Process Description)
Opportunities for Improvement
Lean Approach in Healthcare
Patient Experience and Reflections
Journey Mapping and Customer Corridor
Dimensions of Service Quality
01 Introduction to The Power of Operational Excellence in Healthcare Business
19:12
02 Hospitals Organization Structure (Workshop)
20:58
03 The triple operational challenge
26:56
04 Medical Records … from files to EMR (Workshop)
17:08
01 The 7 Flows of Healthcare (Process Description)
20:46
02 Admission, Discharge and Transfer (ADT) process (Workshop)
18:07
03 Emergency Room process (Workshop)
15:51
04 Opportunities for Improvement
20:14
01 Lean Approach in Healthcare
17:27
02 Patient Experience and Reflections
18:38
03 Journey Mapping and Customer Corridor
18:05
04 Dimensions of Service Quality
17:25
05 Insurance Business in Hospitals (Workshop)
13:13
اكثر من 688 + دورة تدريبية متاحة لجميع طلابنا
تعلّم وتطوّر في الموارد البشرية، الإدارة، التسويق، وغيرها.
احجز عرضًا توضيحيًا الآن
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