الرئيسية
الدورات التدريبية
Patient Experience Management
AI Wave Shape

Patient Experience Management

اعمل بيزنس ميديكال

Effective communication in all departments to provide a high standard of services to patients & Relatives.

عدد الساعات

0 ساعات

عدد المحاضرات

22 محاضرة

اللغة للدورة

اللغة العربية

اسم المحاضر

Mr. Eslam Gaber

وصف الدورة التدريبية

Effective communication in all departments to provide a high standard of services to patients & Relatives.

Effective CRM for patients & Relatives.

Patient Satisfying and patient delighted

جميع محاضراتك بالدورة

Lecture One

مدة المحاضرة: 03:27:16 دقيقة
نظري و عملي
Lecture Icon 01 What is patient Experience Management
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Lecture Icon 02 Patient Rights and Responsibilities
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Lecture Icon 03 Patient Rights and Responsibilites (part 2 )
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Lecture Icon 04 Patient Rights and Responsibilities (part 3)
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Lecture Icon 05 Patient Rights and Responsibilities (part4)
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Lecture Icon 06 Patient Rights and Responsibilities (part 5)
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Lecture Icon 07 Reservation Processing
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Clock Icon 11:13
Lecture Icon 08 Reservation Processing (part 2)
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Lecture Icon 09 Reservation Processing (part 3)
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Lecture Icon 10 Reservation Processing (part 4)
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Lecture Icon 11 Call center Responsibilities and duties
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Lecture Icon 12 Receptionist
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Lecture Icon 13 Receptionist (part 2)
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Lecture Icon 14 Receptionist (part 3)
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Clock Icon 14:06

Lecture Two (Final)

مدة المحاضرة: 02:05:34 دقيقة
نظري و عملي
Lecture Icon 01 OPD
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Clock Icon 11:45
Lecture Icon 02 OPD ( PART2 )
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Clock Icon 20:04
Lecture Icon 03 Types of Admission
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Lecture Icon 04 Elements are must available in Admission Cycle
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Lecture Icon 05 Ward Clerk
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Lecture Icon 06 Guest Relation
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Lecture Icon 07 Public Relation
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Lecture Icon 08 Patient Experience
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Final Exam

يمكنك الآن تنمية فريقك في اي مجال

تعلّم وتطوّر في الموارد البشرية، الإدارة، التسويق، وغيرها.

احجز عرضًا توضيحيًا الآن