Conflict Management in the Workplace

جميع المحاضرات
07:38
What is Conflict Part 1
07:13
What is Conflict Part 2
02:33
Downsides of Conflict
05:11
Positive Outcomes of Conflict
ابدأ الآن
Lecture 1 - Quiz 1
07:04
Determine your Style
06:00
Questions for the Identification of your Style
05:55
Tips to Figure your Style
06:26
How Conflict Approaches Work Together Part 1
10:27
How Conflict Approaches Work Together Part 2
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Lecture 2 - Quiz 2
04:24
Understand your Counterpart
06:19
Types of Conflict Part 1
07:10
Types of Conflict Part 2
05:15
Determine your Goal
09:22
Pick your Options Part 1
02:35
Pick your Options Part 2
03:53
Pick your Options Part 3
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Lecture 3 - Quiz 3
06:09
Mentally
05:19
Strategically
04:49
Logistically
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Lecture 4 - Quiz 4
04:10
Frame your Message
04:08
Manage your Emotions
02:42
Listen to Others Perspectives and Make your Viewpo
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Lecture 5 - Quiz 5
03:53
What a Resolution Looks Like
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Lecture 6 - Quiz 6
06:46
How to Get a Resolution
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Lecture 7 - Quiz 7
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Final Exam EXAM
Conflict Management in the Workplace
المحاضر: Maged Maher
Mr.
مهارات تكتسب من الدورة التدريبية
Conflict Management
Task Management
Business Communication
المحاضرة 1 من 8
Conflict Overview - What is Conflict Part 1
عند استكمال المحاضرات جميعا ستخضع لإختبار و يجب ان تحوذ علي الاقل 60%

محتوي الدورة

  • Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution.