الرئيسية
الدورات التدريبية
Conflict Management in the Workplace
AI Wave Shape

Conflict Management in the Workplace

E3 Business

The course aims at shaping the complex knowledge on the theory, and focusing on the positive ways we can deal with conflict and resolutions , forming practical skills of using different conflict resolution techniques which learners can further use in

عدد الساعات

0 ساعات

عدد المحاضرات

24 محاضرة

اللغة للدورة

اللغة العربية

اسم المحاضر

Maged Maher

وصف الدورة التدريبية

  • Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution.

جميع محاضراتك بالدورة

Conflict Overview

مدة المحاضرة: 00:22:35 دقيقة
نظري و عملي
Lecture Icon What is Conflict Part 1 (مشاهدة مجانا)
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Clock Icon 07:38
Lecture Icon What is Conflict Part 2
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Clock Icon 07:13
Lecture Icon Downsides of Conflict
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Clock Icon 02:33
Lecture Icon Positive Outcomes of Conflict
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Clock Icon 05:11
Lecture 1 - Quiz 1

People Styles in Approaching Conflict

مدة المحاضرة: 00:35:52 دقيقة
نظري و عملي
Lecture Icon Determine your Style
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Clock Icon 07:04
Lecture Icon Questions for the Identification of your Style
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Clock Icon 06:00
Lecture Icon Tips to Figure your Style
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Clock Icon 05:55
Lecture Icon How Conflict Approaches Work Together Part 1
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Clock Icon 06:26
Lecture Icon How Conflict Approaches Work Together Part 2
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Clock Icon 10:27
Lecture 2 - Quiz 2

Steps to Analyze a Specific Conflict

مدة المحاضرة: 00:38:58 دقيقة
نظري و عملي
Lecture Icon Understand your Counterpart
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Clock Icon 04:24
Lecture Icon Types of Conflict Part 1
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Clock Icon 06:19
Lecture Icon Types of Conflict Part 2
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Clock Icon 07:10
Lecture Icon Determine your Goal
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Clock Icon 05:15
Lecture Icon Pick your Options Part 1
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Clock Icon 09:22
Lecture Icon Pick your Options Part 2
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Clock Icon 02:35
Lecture Icon Pick your Options Part 3
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Clock Icon 03:53
Lecture 3 - Quiz 3

Prepare for the Conversation Overview

مدة المحاضرة: 00:16:17 دقيقة
نظري و عملي
Lecture Icon Mentally
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Clock Icon 06:09
Lecture Icon Strategically
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Clock Icon 05:19
Lecture Icon Logistically
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Clock Icon 04:49
Lecture 4 - Quiz 4

Have a Productive Conversation

مدة المحاضرة: 00:11:00 دقيقة
نظري و عملي
Lecture Icon Frame your Message
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Clock Icon 04:10
Lecture Icon Manage your Emotions
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Lecture Icon Listen to Others Perspectives and Make your Viewpo
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Clock Icon 02:42
Lecture 5 - Quiz 5

What a Resolution Looks Like

مدة المحاضرة: 00:03:53 دقيقة
نظري و عملي
Lecture Icon What a Resolution Looks Like
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Clock Icon 03:53
Lecture 6 - Quiz 6

How to Get a Resolution?

مدة المحاضرة: 00:06:46 دقيقة
نظري و عملي
Lecture Icon How to Get a Resolution
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Clock Icon 06:46
Lecture 7 - Quiz 7

Final Exam

Final Exam EXAM

يمكنك الآن تنمية فريقك في اي مجال

تعلّم وتطوّر في الموارد البشرية، الإدارة، التسويق، وغيرها.

احجز عرضًا توضيحيًا الآن